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  • If I receive my order but the size isn't right, can I exchange it?
    Yes, you receive your order from the courier and pay him, then after he leaves, you can try it on and if you notice something wrong with the size or you don't want it, kindly contact us on our Instagram and inform us with your issue and whether you want an exchange or refund and we'll send you it with another courier. But you'll have to pay the shipping.
  • How long does my order take to come?
    This depends on your location. If you're in Cairo or Giza, it usually takes from 2-4 business days If you're in Alex, it usually takes from 2-5 business days And if you're in any of the other governorates, you'll receive it within 6-10 days depending on where you are.
  • What is the payment method?
    Cash on delivery.
  • Can I cancel my order after I place it?
    No cancellations after confirmations.
  • Do you have visa?
    No sorry, the only payment option is Cash on Delivery.
  • How can I message/contact you?
    Through our Instagram: @Enn.egy
  • What information is needed to place an order?
    To place an order we need: Your address Your phone number Your full name
  • Do you ship internationally?
    Yes, we take our international orders through our instagram ( @Enn.egy ). Kindly contact us there.
  • Is the shipping Free?
    *Kindly add the shipping fees to your order’s total: Cairo & Giza: 50 EGP Alexandria: 55 EGP Canal & Delta: 55 EGP Assiut: 55 EGP Mansoura & Ismalia: 60 EGP Hurghada: 85 EGP North Coast: 85
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